Frequently Asked Questions

Please note that any orders placed Friday afternoon, Saturday or Sunday will be dispatched on the next working day.

Not all orders are shipped direct from shop. We send some items direct from manufacturer

Delivery options

All orders are subject to items being in stock. If an item ordered is not available we will contact you by phone or email.

Please note not all items shown on the website are in stock in our Weymouth shop due to warehousing and distribution channels.

*Free shipping over £99 applies to UK Mainland only. A shipping surcharge may be applied at checkout to non-UK mainland (i.e., Northern Ireland, Scottish Highlands, Channel Islands etc). If in doubt please call or whatsapp us to discuss shipping costs for your order.

Standard Delivery is £9.95 Including VAT We Use DHL & DX Depending on our collection times. Delivery can take up to 3-5 working days but most arrive within 2 working days. Not all items are sent direct from store and you may receive your order in from multiple couriers depending on your order. This is rare but does happen occasionally.
Heavy Items / Items longer than 61cm and over sized items: Items that are heavy, long or over sized will incur extra charges which will be calculated on checkout
Items Delivered Direct from manufacturer can occasional take a little longer than usual.
Free Delivery – Free on all orders over £99) (UK mainland. heavy or oversize items are excluded from free delivery)
Local collection – Please call or whatsapp us to check stock and reserve items. Pay in store. Free local collection in our Weymouth store. Please note that not all stock is sent from our shop, We use multiple fulfillment routes so please phone to check if you wish to collect.

International Shipping

Please contact us for international shipping quotations.

Returns

30 days satisfaction guarantee. If there is a problem with an item you have received please get in touch so that we can arrange replacement or return*.